Our Approach

Our approach is to work with your organization to determine the areas that are critical to your business and that give you your competitive edge. We can then focus on the generic technology areas that anyone could perform and that are a pure cost drain on your enterprise.

User Help Desk with common office applications, routine server maintenance and network tuning - these are our specialty areas where we can help you achieve significant savings.

Our standardized methodologies for IT management and maintenance allow us to streamline these processes for our clients and achieve greater stability and control. Our ability to spread costs across our large base of engineers, structured in a tiered support structure, allows us to achieve economies of scale, thereby assuring that the right specialists is assigned to the right task and that costs are kept at a minimum. Better results at a lower price.

Whether a company has a Part-time or Full-time IT manager, we begin the dialogue with the questions: What does your IT person do well? What areas are critical to the business? What is your biggest IT risk? Where could technology most help you execute your business strategy? Knowing the answers to these questions is key to being able to leverage IT more effectively in your organization. We work with your IT resource to help them focus on the highest value activities for the business -- such as building a sales database, integrating sales and financial data for better reporting, automating key processes enabling a shorter sales cycle, planning an effective technology roadmap and budget - while helping them out with one or both of their biggest distractions: routine patching and maintenance and user support.

By taking the basics off of the IT person's hands, we free them up to perform the higher level projects that have a greater return for the business. They should be able to leverage their knowledge of IT and of your particular business to contribute more and more value. We fundamentally believe that we should be able to demonstrate the IT infrastructure savings and the increased value to the business.

We realize that in order for you to consider changing the way you manage your IT infrastructure requires a huge cost savings coupled with a significant improvement in performance. Insol is changing the rules for Business Technology by providing:

• The most cost effective way to obtain insurance and extra help for your IT manager or full service network support.
• A more stable network that performs better due to consistent preventative maintenance in accordance with industry standards.
• Reduced risk of service-impacting problems and costly repairs that can cause significant expense to your business.
• A trusted, impartial partner in planning and evaluating the best solutions for your current and future technology needs.
• Experienced, certified network engineers who already know the quirks with your particular systems available On Demand when you need expert assistance.
• Advance notice of warning signs within your network due to real-time alerts generated from our Network Monitoring system and our engineers are onsite in the Insol Network Operations Center (eNOC) to respond to alarms, diagnose problems and escalate issues for fast, effective response.
• Greater value from your existing IT resources.
• Better use of technology to support your Business Objectives

As part of our increased value proposition we are prepared to demonstrate our ability to provide both the cost savings and service improvement needed for our clients to use our services.