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IT Support Programs
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IT Assist
Network Admin
IT in a Box
Help Desk
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Emergency Response



IT Support Programs

Other Support Providers manage your network - Insol changes how you manage it! We are changing the rules for Business Technology by introducing new technologies and a new approach that helps businesses lower the cost of managing networks and supporting employee productivity - making IT more efficient, more cost effective, more valuable.

IT Support Programs graphics

Everyone Needs Help Sometimes - IT Managers and technical support staff are stretched thin trying to juggle all the shifting priorities. Routine maintenance, projects, users that can't get their email, updates, upgrades, backups, printers that aren't working, the network down, a new PDA to be setup, a new virus attack... the list goes on and on. And no one can know everything in technology - there are too many specialty areas and everything changes so fast...

But You Don't Want to Add Overhead - Support costs are already outweighing the original investment you made for the hardware and software; hourly rates are expensive and hiring a part-time person is not very efficient. So it's hard to justify any IT expense unless something has broken and just has to be fixed - even though this seems to be happening more often these days and it's costing a lot...

Yet You Want Things to Work Better - What if there was an efficient way to manage your network systematically, to be sure that all the recommended preventative maintenance tasks were being routinely performed and thereby minimizing the risk of critical failures? What if there was a way to monitor your systems and be alerted the instant a failure or warning sign was detected? What if you could offload most of the user support issues to a professional Help Desk that uses desktop sharing to simultaneously answer questions, fix problems and train the end user, increasing their overall productivity? What if you could get expert help with the most complex network or server issue at no additional charge?

And Lower the Cost of Support - Take advantage of service programs, which employ new technologies and approaches to IT management that can help your organization maximize your IT while reducing the cost. That can help you move from fire fighting to systematic prevention and control and to a predictable technology plan and budget. That frees you up to use your knowledge of the business and technology to provide more proactive solutions to support the core business.

Whether you simply need the additional expertise in specialty areas like Citrix, migrations, firewall configuration or Active Directory or help with user support or you are looking for full-service maintenance and support, Insol is ready to provide the optimal level of support at the price that makes sense for your business.


Let Insol Show You How We Manage IT - Better. Faster. Smarter.